I went shopping the other morning, after working all night. No big deal, just the local Goodwill. At the register, the sullen cashier did not say a word to me as I put all my goodies on the counter and even pulled the hangers off of the clothing for her. So after I put the cart back and watched her ring everything up, I just said "I'm fine, thank you for asking" in a chipper way and smiled at her. No response. Just the total amount. And after signing the receipt, still nothing. So I said "Oh you're welcome!" in an even more manic voice.
I totally feel like I am a bitter little old lady but come on! I worked in stores throughout high school, not THAT long ago and I remember being taught not to chew gum, to greet customers and to thank them. And now I just wonder what the hell is wrong with "young people" today. GD whippersnappers can't even say hello to a paying customer? I think I am usually a nice person, but this whole experience made me feel old and crotchety. I guess every generation thinks the ones after their own are going to hell in a handbasket, but is 32 too young to be this convinced of it?
2 comments:
No, I don't think you are bitchy, but I'm not sure that the rudeness is necessarily indemic with a younger population. I've had plenty of oldies be rude to me, too!
And I agree with you, I did customer service for a long time. It can be really shitty. But that's not an excuse for a lack of manners (IMHO).
DUDE, I hear you. I hate when they act like they're doing you a huge favor by doing their job. I found out early on in my first job that the shift goes by much faster when you're friendly...being sullen and teenlike only makes the entire shift unbearable. Sorry you had such a miserable shopping experience!
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